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Sarino Alfonso Grande | Privacy Policy | Calabria, Italy

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Privacy Policy

Information on the processing of personal data - GDPR

1. Data Controller

The controller of personal data processing is:
Dr. Sarino Alfonso Grande
Via Giovanni Falcone, 87060 Mandatoriccio (CS) - Italy
Email: info@sinocloud.it
Phone: +39 327 2920135
VAT: IT03502930783

2. Types of Data Collected

Among the personal data collected by this website, independently or through third parties, are:

  • Contact data: first name, last name, email, phone number
  • Browsing data: IP address, browser, operating system
  • Cookies and similar technologies
  • Voluntarily provided data: messages, requests, uploaded files

3. Purposes of Processing

Personal data is processed for the following purposes:

  • Responding to contact and quote requests
  • Providing the requested services
  • Sending service communications
  • Improving the browsing experience
  • Fulfilling legal obligations
  • Anonymous statistics on site usage

4. Legal Basis for Processing

The processing of personal data is based on:

  • Consent: for sending messages through the contact form
  • Contract performance: for the provision of requested services
  • Legitimate interest: for the security and operation of the site
  • Legal obligations: for tax and regulatory compliance

5. Methods of Processing

Personal data is processed using electronic and/or paper-based tools, adopting security measures suitable to guarantee the confidentiality of the data. Processing is carried out at the Controller's registered office and at any other location where the parties involved in the processing are based.

6. Data Retention

Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected. Specifically:

  • Contact data: up to 2 years from the last contact
  • Contractual data: 10 years for tax obligations
  • Technical cookies: duration of the session
  • Analytics cookies: up to 24 months

7. Data Subject Rights

Data subjects have the right to:

  • Access: obtain confirmation of the existence of data concerning them
  • Rectification: obtain the correction of inaccurate data
  • Erasure: obtain the deletion of the data
  • Restriction: obtain the restriction of processing
  • Portability: receive the data in a structured format
  • Objection: object to the processing at any time
  • Withdrawal of consent: withdraw previously given consent

To exercise these rights, please contact the Controller at: info@sinocloud.it

9. Third-Party Services and Specific Tools

This website uses third-party services and specific tools to provide advanced features:

  • Traffic Statistics (Self-Hosted): Web traffic statistics (pages visited, times, referral source) are processed entirely on-site (self-hosted) by the Controller's server, without the assistance of third-party analytics services (e.g. Google Analytics). For the sole purpose of determining visitors' country of origin (for aggregate statistical purposes, with no individual profiling), the IP address is sent to the external service ip-api.com (IP Geolocation API), which returns only the associated country code. To minimize this disclosure to third parties, each IP address is queried only once and the result is stored in a permanent cache on the Controller's server.
  • Usercentrics: Cookie consent management.
  • TrustPilot: Widget for displaying verified reviews.
  • Telegram Widget & Call: Interacting with the chat widget or the call button redirects you to the Telegram platform. Use of these features is subject to Telegram's privacy policy.
  • Remote Assistance (RustDesk): The remote assistance service is provided through a self-hosted instance of the open-source RustDesk software, hosted directly on the Controller's systems. No video or remote-control data passes through third-party servers, ensuring full sovereignty and confidentiality of the session.
  • Google Fonts, Font Awesome & Bootstrap Icons: Used for displaying fonts and icons, loaded from Google's servers (Google Fonts) and from content delivery networks (Cloudflare/jsDelivr CDN) of Font Awesome and Bootstrap Icons. Loading these scripts may involve transmitting the user's IP address to the respective providers.
  • Google Calendar (Appointment Booking): The "Book a Call" page embeds a Google Calendar booking form via iframe. By interacting with the calendar, the data entered (name, email, time) is processed directly by Google LLC according to its own privacy policy, available at policies.google.com/privacy.

10. Changes to the Privacy Policy

The Controller reserves the right to make changes to this privacy policy at any time. Users are invited to periodically check this page to stay updated on any changes.

Last updated: August 5, 2026

11. Complaints

Data subjects who believe that the processing of their personal data violates EU Regulation 2016/679 (GDPR) have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).